Terms & Conditions

GR8 Sports - Terms & Conditions of Sale

GR8 Sports Limited, Maca House, Yorkshire Street, Rochdale, OL12 0DS
Tel: 01706 310 310


V.A.T (Value Added Tax)

All prices on our site include V.A.T. at the current rate of 20% where applicable.

Carriage

All mail orders are subject to a carriage charge starting at £4.50.
Heavier weights are charged £10.00 up to 20kg in weight. You will be informed on the checkout page before you make your payment exactly what the carriage charge will be.
For Scottish Highlands, Northern Ireland, Ireland, Jersey and Guernsey there is an additional charge, that cannot be added when ordering online.
International orders will usually be despatched by Parcel Force Worldwide or UPS and we will contact you regarding the eact cost of carriage before your order is processed.
Please contact our office for details or if you have any questions on 01706 310 310

 

Delivery Times

Stock items are usually despatched within 2-3 days. Most branded kits & equipment are ordered direct from the manufacturer and usually despatched in approximately 7-10 working days (not including weekends).

For embroidered or printed items lead times are approx 10 working days after receiving them from the manufacturer.
Delays may be unavoidable at times due to suppliers stocks. You would be informed of any unusual delays within 48 hours of ordering.

Deliveries will be made on weekdays from 8:00am -4:00pm, you would normally get a message (either by email or text message)

Payment

Mail order payments by cheque or credit card.
Cheques made are payable to GR8 SPORTS LTD.
All orders must be paid for in full on placing of order.
Cheques must clear our bank account and credit card payments must be authorised before any goods are sent out
.

Payments that are made using a debit or credit card online are processed using Sage Pay for your peace of mind.
We use Sage Pay to securely collect/process transaction information.
For details of the Sage Pay security policy please visit
http://www.sagepay.co.uk/policies/security-policy
 

Returns

You have statuatory rights under the Consumer Contracts 2013 FCA Authorisation, that you can return any non personalised items within 14 days of receipt at your own expense. Please contact us by phone or email before returning any items to obtain a returns number (RMA).
You can also complete our online returns form here http://www.gr8sports.co.uk/index.php?route=account/return/insert
GR8 Sports Ltd relies on you, the customer to order the correct sizes and quantities. Our suppliers/manufacturers will not accept returns unless an item has a manufacturing fault. These include, but are not limited to - Nike, Adidas, Puma, Stanno, Pro Star and Errea.
If these suppliers agree to exchange or take back goods, any restocking fee will have to be paid by you, the customer.
This does not effect your statuatory rights above.

We consider all football clubs, universities, schools, HM forces and other businesses, as business to business (B2B) customers. These orders are governed by different rules to that of the standard distant selling regulations 2014.

With B2B customers, you cannot automatically return goods for credit, or cancel outstanding orders that we have ordered specifically for you from our trade suppliers.
All returns and cancellations are at the discretion of GR8 Sports Ltd.

Embroidery & Printing

We offer a complete print and embroidery service and pricing depends on the size of your image.
There is usually a one off set up charge of £20 plus VAT for new embroidery designs.

We will tell you the cost of your embroidery before any work is undertaken.
For text embroidery under 5mm high we cannot guarantee that each letter will be separate and 100% legible but we will advise you of this before it is done.

Sizing

Please note all chest size measurements advised are calculated based on the size of the person and not the size of the garment.

 

Washing Advice

Always wash printed garments inside out and follow the instructions on the garment carefully.

Always follow detergent manufacturers instructions for removing heavy stains.

GR8 Sports cannot be held responsible for discolouration or damage attributable to grass or mud stains etc.

Do not iron, do not tumble dry, do not dry clean.

 

Ownership

In the event of goods supplied on credit. Any such items will remain the property of GR8 Sports Ltd until all outstanding amounts have been paid in full.

 

Age Restrictions

You must be aged 18 years or over to use this website.



All photos are for illustration purposes only. We reserve the right to amend the design of some products in order to make improvements.

 

Contact Us

01706 310 310
07814 018 777
0844 854 8809
sales@gr8sports.co.uk
gr8sports

Twitter

    Facebook